Knowledge sharing amongst information professionals in Bangladesh: A quantitative analysis

Md Anwarul Islam, Naresh Kumar Agarwal, Mitsuru Ikeda


Effective knowledge sharing is important for the success of any organization. Determining factors that may influence knowledge sharing behavior constitutes an important area of research. There have not been many studies investigating the knowledge sharing behavior of information professionals in the developing world, especially in the context of South Asia. The focus of the larger study is to investigate the factors affecting the knowledge sharing behavior of information professionals in Bangladesh. This paper reports on the study design and the work-in-progress. A research model has been developed to measure the knowledge sharing behavior (KSB), intention to share knowledge (KSI), the motivational factors affecting the desire to share, and attitudes towards specific methods for knowledge sharing. It is hypothesized that the motivational factors and attitude towards methods will affect KSI, which in turn will affect KSB. This paper includes a review of the literature as well as the variables in the research model. Future work will include developing the survey instrument to gather data on the variables, and sending a web-based survey to information professionals in Bangladesh. The study builds on past work on knowledge sharing behavior. The primary contribution is identification of motivational factors (both intrinsic/attitude-based and extrinsic i.e. social or environmental based) that affect the knowledge sharing intention and behavior of information professionals in Bangladesh. It helps identify differences in knowledge sharing behavior between professionals in the developed and developing world, and between individualistic versus collectivistic cultures, and further research in the area of knowledge sharing and knowledge management.

Full Text:



Agarwal, N.K. (2011). Verifying survey items for Construct Validity: A two-stage Sorting Procedure for Questionnaire Design in Information Behavior Research. Proceedings of ASIS&T 2011 Annual Meeting (New Orleans, Louisiana, Oct 9-13).

Agarwal, N.K., Poo, D.C.C. and Tan, K.H. (2007). Impediments to sharing knowledge outside the school: Lessons learnt from the development of a taxonomic e-learning portal. In Proceedings of the International Conference on Information Systems (ICIS 2007) (Montreal, Canada, Dec 9-12, 2007), Paper 81, 1-16.

Agarwal, N.K., Xu, Y. (C.) and Poo, D.C.C. (2011). A Context-based Investigation into Source Use by Information Seekers. Journal of the American Society for Information Science and Technology, 62(6), 1087-1104.

Ajzen, I. (1991). The theory of planned behavior, Organizational Behavior and Human Decision Processes, 50,179- 211.

Ajzen, I. and Fishbein, M. (2005). The influence of attitudes on behavior”, in

Albarracın, D., Johnson, B.T. and Zanna, M.P. (Eds), The Handbook of Attitudes, Erlbaum, Mahwah, NJ, 173-221.

Akhavan, P., Edalati, M., Sharifi, S. and Hosnavi, R. (2010). The challenges of knowledge management portals application and implementation: an Iranian organizations case study, International Journal of Industrial Engineering Computations, 1(1): 79-93.

Akhavan, P., Rahimi, A and Mehralian, G. (2013) Developing a model for knowledge sharing in research centers, VINE, The Journal of Information and knowledge management system, 43(3): 357 - 393

Bock, G.W., Zmud, R.W., Kim, Y.G. and Lee, L.N. (2005).Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, MIS Quarterly, 29(1): 87-111.

Bohn, R. (2000). Stop fighting fires, Harvard Business Review, 78(4): 83-91.

Brehm, S., Kassin, S. and Fein, S. (2002) Social Psychology, Houghton Mifflin, Boston, MA, pp. 59-60.

Davenport, T and Prusak, L. (1998). Working knowledge: How organization manage what they know, Harvard Business School Press, Cambridge, MA

Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3): 319-340.

Fishbein, M. and Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley

Gray, P.H. and Meister, D.B. (2004). Knowledge sourcing effectiveness. Management Science, 50(6), 821–834.

Hofstede, G. (1984). Culture's Consequences: International Differences in Work-Related Values (2nd edition). Beverly Hills, CA: SAGE Publications.

Hofstede, G., Hofstede, G.J. and Minkov, M. (2010).Cultures and Organizations: Software of the Mind (3rd edition). New York: McGraw-Hill.

Huysman, M. and Wit, D. (2000).Knowledge management in practice in Edwards, J. and Kidd, J. (Eds), Knowledge Management Conference (KMAC 2000), Birmingham

Ipe, M. (2003) Knowledge sharing in organizations: A conceptual Framework, Human Resource Development Review, 2(4): 337-359

Islam, M.A., Ikeda, M. and Islam, M. (2013) Knowledge sharing behavior influences: A study of Information Science and Library Management faculties in Bangladesh, IFLA Journal, 39(3): 221-234

Locke, E.A. and Latham, G.P. (2004) What should we do about motivation theory? Six recommendations for the twenty-first century, Academy of Management Review,29(3):388-403.

Nonaka I and Takeuchi H (1995) The knowledge-creating company: How Japan companies create the dynamics of innovation. New York, NY: Oxford University Press.

Nonaka, I. (1994). A dynamic theory of organizational knowledge creation, Organization Science, 5(1): 14

Polanyi, M. (1996), The Tacit Dimension, Doubleday and Company, Garden City, NY.

Prodromos, D.C. and Vrimaki, E. (2009), “Knowledge sharing behavior of bank employees in Greece”, Business Process Management Journal, Vol. 15 No. 2, pp. 245-266.

Riege, A. (2005), “Three-dozen knowledge sharing barriers managers must consider”, Journal of Knowledge Management, Vol. 9 No. 3, pp. 18-35.

Rui, Chen (1999). “Thoughts and Technologies of Knowledge Management”, Information Knowledge in Libraries, 1999 (1), 10-13.

Ryan, R. and Deci, E.L. (2000), Intrinsic and extrinsic motivations: classic definitions and new direction, Contemporary Educational Psychology, 25: 54-67

Shanhong, Tang (2000). Knowledge Management in Libraries in the 21st Century, paper presented to IFLA 66, Jerusalem, 13-18 August 2000.

Shin CH, Ramayah T and Jahani S (2008) Using theory of reasoned action to explain intention to share knowledge among academics. Available at: . . . /APERA08_Day_3_Programme.pdf (accessed 10 May 2012).

Skyrme, D.J. (2000) Developing a knowledge strategy: from management to leadership, in Morey, D. (Ed.), Knowledge Management, MIT Press, Cambridge, MA.

Sugurmaran and Bose (2003) Application of knowledge management techniques in customer relationship management, Journal of Knowledge and Process Management, 10(1): 3-17.

Sylvio, C. and Chun, W.C. (2010) The individual and social dynamics of knowledge sharing: an exploratory study, Journal of Documentation, 66(6): 824-846.

Wang, S. and Noe, R.A (2010) Knowledge sharing: A review and directions for future research, Human Resource Management Review, 20(2): 115-131.

Xiaoping, S. (1999). Knowledge Management of Libraries in the 21st Century, Library Magazine, 8:29-32.


  • There are currently no refbacks.